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COVID-19 update: limited City Hall access

October 29, 2020: Public access is limited. Check the opening status of the service you require before planning an in-person visit.

Wearing a mask is expected if you need to visit City, Park Board, and library facilities.

Some buildings on City Hall campus are open for select services. Meetings are by appointment only, except Council meetings.

Find out about affected City and Parks facilities and services

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Visit City Hall at 453 W 12th Ave

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Phone 3-1-1 for urgent requests and language interpretation

Hours: 7am to 10pm daily

Outside Vancouver: 604-873-7000

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Contact Mayor Stewart

Mayor Kennedy Stewart wants your feedback. Send him a message about what matters to you.

Contact City Council

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Contact the Park Board

Give feedback about a park, community centre, pool, rink, or other Park Board facility.

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Join a consultation

Comment on an application for rezoning or development

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Make a complaint

Fraud and misconduct

Report fraud, waste, and serious misconduct by City employees

Complaints to the BC Ombudsperson

If you have a concern about a decision or action by the City you feel hasn't been properly addressed, you can make a complaint to BC Ombudsperson